Contact us

To cancel your subscription, simply send an e-mail with your ID to the following address: contact@globespeaker.com

It all depends on your goals.

• The "Standard" option is adapted to those who want to learn at their own pace without aiming at a certain level.
• The "Student" option is great for those who are preparing for exams and certificates such as the HSK or the GED/A-level and wish to follow their progress through statistics.
• The "Hybrid" option option is intended for those who wish to have a human interaction while learning, as a boost or to ask questions on some grammar or vocabulary points to a coach.

No, subscription plans on our website are tailored for individuals, but we do offer courses as part of the CPF. Find all our CPF courses here:

CPF

Yes, all subscriptions (monthly or annual) are automatically renewed on the date of subscription.

No, your progress is saved and you can pick up where you left off anytime.

Yes, but as our subscriptions are automatically renewed, you will need to send a cancellation request via email before the end of your trial.

There are no obligation to purchase our subscriptions, but you will be automatically resubscribed by tacit renewal depeding on your plan.. For more information, you can review our General terms and conditions: https://globespeaker.com/en/terms 

To unlock next steps, you need to subscribe and to complete every game within a step with at least 80% of success.

To get your certificates, go to ''My account'', tab ''Certificate''.

It is not possible to pay using Wechat, but you can pay using Alipay.

No, currently it is not possible to print the vocabulary from the steps.

In order to play on the website, you need an account. You don't have an account yet? Go to the home page and click on "Sign up".

Once you have registered, go to the site's home page, log in to your account, and then proceed as followed:

1. Choose the language you want to learn
2. Select a section
3. Choose a step
4. Start a game

On the home page click on "Sign up" and then:

1. Select a subscription
2. Fill in your login details
3. Validate your registration

On some phones, the silent mode turns the sound off automatically. Try your ring mode.

It is possible that the problem comes from the default configuration of your browser. Depending on your browser, you can activate it by following the links below:

• Safari: https://support.apple.com/en-gb/guide/safari/ibrwe2159f50/12.0/mac/10.14
• Chrome: https://support.google.com/chrome/answer/2693767?co=GENIE.Platform%3DDesktop&hl=en&fbclid=IwAR00xtoXWikZIsXVr3FUorg5F3DIjVeY8zZwnHYLZ2cqU3kR7O91xsgJ58U

.

Yes, Globe Speaker allows you to improve in your own professionnal field thanks to thematic units and dedicated CPF trainings.

Yes, we are registered as a training organisation under the number: 76-34-10201-34.

We also obtained the Qualiopi accreditation N° 5-0616.

Yes, you can take a course on our platform and take the BRIGHT or the DCL exam as an independent candidate.

Yes, we offer certified training courses eligible for the CPF. You can find more information here: Plateforme CPF

Yes, we have a tailor-made offer, simply contact us via the following form: https://globespeaker.com/en/contact